Companies

One inbox for IT, HR, and facilities.

Per-agent pricing. Unlimited employees. AI included.

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Three problems

What Beacon fixes.

01

Add-ons that keep adding up.

One price, every module: no asset pack, no AI add-on. AI triage, suggested replies, and reports on a fair-use allowance.

02

Laptops nobody can find.

Tracked from purchase to retirement: assignment, repairs, warranty, vendor, funding source, tied to tickets. New-hire and offboarding requests route to the right team.

03

Email that vanishes.

Forward support@ to Beacon. Every message becomes a ticket with an owner and an SLA clock.

Modules

Everything included.

Tickets with AI triage

Sorted on arrival. A person decides. Details

Device tracking

Laptops, phones, peripherals. Details

HR and facilities requests

New hires, equipment, work orders. Details

Email to ticket

Replies join the ticket. Details

Knowledge base and portal

Articles deflect tickets. Details

Automations

Route, escalate, call webhooks. Details

Single sign-on

Google Workspace, Microsoft Entra ID, Okta, any OIDC provider. Details

API and webhooks

REST API, signed webhooks. Details

Pricing

Starter is free forever.

One site, up to three agents and 1,000 devices, unlimited requesters. Pro: $29 per agent per month billed annually or $35 monthly, every module, unlimited sites and devices.

Full pricing

Demo

See it work.

Filmed in a school district. Swap Chromebook for MacBook.

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Start free today.

No card, no sales call. Your data is always exportable.

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